All our nurses are fully qualified.  All of our care staff are qualified up to or exceeding NVQ2 level or are training for this award whilst others are busy studying for higher qualifications.

When it comes to training, lots of care homes simply fulfil the minimum mandatory training.  At Glebe Court we deliver person-centered support and encourage all staff to develop their skills, learning and expertise which we know not only helps us as individuals but enhances and supports all that we do for our residents.

Mandatory training includes First Aid, Food Hygiene, Moving and Handling, Fire Safety and Health & Safety and we supplement this with vocational and continuing professional development training on a wide range of topics such as activities, dementia and palliative care, equality and cultural diversity, infection control, safe administration of medicines, person centered care planning, stroke awareness, safeguarding adults, record keeping and report writing, healthier foods and special diets, domestic  science and safe use of cleaning materials.

We are active members of the Bromley Council Training Consortium which supports and delivers wide and varied training opportunities for all abilities and across different aspects in the provision of quality care to residents.

All staff also receive face to face training from a specialised independent training company, delivered specifically for our staff at Bencurtis Park 

The importance of life history and seeing the whole person helps us focus on individual needs, preferences, family, holidays, careers and much more so that we can start conversations and understand more about the person we are caring for. Personalisation of residents rooms is something we whole heartedly support, their favourite chair, recorded music, photographs and memorabilia can help start conversations and interaction as well as help us to understand each resident and their life experiences.